Effective date: January 1, 2026
These Terms and Conditions ("Terms") govern your use of the website at santabarbaraepoxyflooringandconcretepolishing.com and the services provided by Santa Barbara Epoxy Flooring & Concrete Polishing("we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms in full. If you do not agree, please discontinue use of our website.
By using this website, submitting a contact or estimate request, or entering into a service agreement with us, you confirm that you have read, understood, and agree to be bound by these Terms. These Terms apply to all visitors, users, and customers.
We reserve the right to update these Terms at any time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
Santa Barbara Epoxy Flooring & Concrete Polishing provides concrete flooring installation, coating, and surface preparation services, including but not limited to epoxy floor coatings, polished concrete, stained concrete, garage floor coatings, pool deck coatings, and concrete resurfacing, primarily in Santa Barbara, CA and surrounding communities.
Information on this website is provided for general informational purposes and does not constitute a binding offer or guarantee of availability. Services are subject to scheduling, site conditions, and the execution of a written service agreement.
Free estimates provided through our website or in person are non-binding. Final pricing is determined after an on-site assessment of the concrete surface, square footage, condition of the existing slab, and scope of requested work. Estimates are valid for 30 days from the date of issuance unless otherwise stated in writing.
Changes to the scope of work after a service agreement is signed may result in adjusted pricing. Any change orders must be agreed to in writing by both parties before additional work begins.
Prices displayed or referenced on this website are illustrative and subject to change without notice. Actual costs depend on project-specific factors assessed at the time of your estimate.
Project start dates are confirmed in your written service agreement. We reserve the right to reschedule work due to weather conditions, material availability, or circumstances beyond our reasonable control. We will provide as much advance notice as possible in such cases.
If you need to cancel or reschedule after a service agreement is signed, please notify us as soon as possible. Cancellations made with less than 48 hours of notice before a scheduled start date may result in a cancellation fee to cover mobilization costs incurred. The specific cancellation terms will be stated in your written service agreement.
Customers are responsible for clearing the work area before the scheduled start date as specified in the service agreement. Failure to prepare the space may result in rescheduling and additional fees.
Payment terms are outlined in the written service agreement for each project. In general, a deposit may be required before work begins, with the balance due upon completion unless otherwise agreed in writing.
Accepted payment methods are specified in your service agreement. Invoices not paid within the time period stated in your agreement may be subject to late fees. We reserve the right to pursue collection of unpaid balances through lawful means.
All prices are stated in U.S. dollars. Taxes, if applicable, are the responsibility of the customer and will be itemized in your invoice.
Warranty terms, if any, are specified in your written service agreement. Any workmanship warranty covers defects in our installation and does not cover damage caused by improper use, abuse, chemical exposure beyond the tolerance of the installed product, acts of nature, structural movement of the underlying slab, or failure to follow provided maintenance instructions.
THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Product warranties from manufacturers of coatings, sealers, or other materials are subject to the terms of the respective manufacturer and are separate from any workmanship warranty we provide.
To the fullest extent permitted by applicable law, Santa Barbara Epoxy Flooring & Concrete Polishing and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or our services, including but not limited to loss of revenue, loss of data, or damage to property not directly caused by our work.
Our total liability for any claim arising out of a service agreement shall not exceed the amount you paid us for the specific project giving rise to the claim.
You agree to provide accurate information when submitting a contact form, requesting an estimate, or entering into a service agreement. Providing false or misleading information may void any warranty and release us from liability for resulting issues.
You are responsible for disclosing known conditions of the work site that may affect the project, including prior coatings, moisture problems, structural issues, or any hazardous materials present in the existing concrete. Failure to disclose known conditions may affect your warranty coverage and our liability.
All content on this website, including text, images, logos, and graphics, is the property of Santa Barbara Epoxy Flooring & Concrete Polishing or its content suppliers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or commercially exploit any content from this website without our prior written permission.
If a dispute arises between you and Santa Barbara Epoxy Flooring & Concrete Polishing relating to our services or these Terms, we encourage you to contact us first at team@santabarbaraepoxyflooringandconcretepolishing.com to attempt to resolve the matter informally. Most concerns can be resolved quickly through direct communication.
If informal resolution is not successful, the parties agree to attempt mediation before pursuing litigation. Any unresolved dispute shall be subject to binding arbitration under the rules of a mutually agreed arbitration organization, conducted in Santa Barbara, CA.
You agree to bring any claims against us in your individual capacity only, and not as a plaintiff or class member in any class action or representative proceeding.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Santa Barbara, CA.
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically. Continued use of our website or services after modifications are posted constitutes your acceptance of the revised Terms.
For questions about these Terms, please contact us:
Santa Barbara Epoxy Flooring & Concrete Polishing
726 Bath St, Santa Barbara, CA 93101
(820) 223-1601
team@santabarbaraepoxyflooringandconcretepolishing.com