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Serving Santa Barbara, CA and surrounding areas. (820) 223-1601
Effective date: January 1, 2026
This Privacy Policy describes how Santa Barbara Epoxy Flooring & Concrete Polishing ("we," "us," or "our") collects, uses, and protects information gathered through our website at santabarbaraepoxyflooringandconcretepolishing.com. By using our website, you agree to the practices described in this policy. If you have questions, contact us at team@santabarbaraepoxyflooringandconcretepolishing.com.
We collect information in two ways: information you provide to us directly, and information collected automatically when you visit our website.
When you fill out a contact or estimate request form on our website, you may provide your name, phone number, email address, physical address, and a description of your project. We use this information solely to respond to your inquiry and provide the services you request.
When you visit our website, our servers and third-party tools may automatically collect certain technical data, including your IP address, browser type, operating system, referring URL, pages visited, and time spent on the site. This data is used in aggregate form to understand how visitors use our site and to improve our content.
Our website may use cookies - small text files stored in your browser - to improve your browsing experience and to support analytics tools. We may also use third-party analytics services such as Google Analytics to understand how visitors interact with our site.
You can disable cookies through your browser settings at any time. Disabling cookies may limit certain features of the website but will not prevent you from accessing content or submitting a contact form.
We do not use tracking technologies to build personal advertising profiles or to sell your data to third parties.
We use the information we collect for the following purposes:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These include form processing tools, email service providers, and analytics platforms. These providers are contractually required to keep your information confidential and to use it only for the purposes we specify.
We may also disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
We retain personal information you submit through our contact forms for as long as reasonably necessary to fulfill the purpose for which it was collected - typically for the duration of your project and for a reasonable period afterward for warranty, follow-up, and recordkeeping purposes.
Aggregate analytics data that does not identify you personally may be retained indefinitely to track long-term website performance trends.
Depending on where you live, you may have certain rights regarding your personal information. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected, the right to request deletion of your information, and the right to opt out of the sale of personal information.
We do not sell personal information. To exercise any of your rights, please contact us at team@santabarbaraepoxyflooringandconcretepolishing.com. We will respond to valid requests within 30 days.
We take reasonable steps to protect the information you submit to us from unauthorized access, disclosure, or loss. Our website is served over HTTPS, which encrypts data in transit between your browser and our servers.
No method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we are committed to protecting your information using industry-standard practices.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit that is not operated by us.
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Santa Barbara Epoxy Flooring & Concrete Polishing
726 Bath St, Santa Barbara, CA 93101
(820) 223-1601
team@santabarbaraepoxyflooringandconcretepolishing.com